Support
How can we help?
Projects, people, and finances in one place, structured the way you work. If you need a hand, we are here.
Contact us
The fastest way to reach us is by email. Tell us your company name and what is happening, and we will get you sorted.
support@fig.works
We reply within 1 to 2 business days.
Getting started
Mote is set up for your company by your Mote administrator, who invites your team. If your company is not on Mote yet and you would like to be, email support@fig.works.
Trouble signing in
Use the “Forgot password” link on the sign-in screen to reset your password. If you are still stuck, email support@fig.works and we will help you back in.
Your data
Your business data is yours. We host it securely and back it up. See our Privacy Policy for what we collect and how it is used.
Deleting your account
Email support@fig.works from your account address to request deletion. We will confirm and permanently delete your account and associated data within 30 days, except for records we are required to keep by law.
Billing
Billing is handled with your account owner and with Fig Works. Email support@fig.works and we will point you to the right place.